Online Store FAQ's

How long does it take for the credit/debit card transaction to go through?
After you have confirmed your purchase, we make an immediate connection to verify the card and amount, so that authorisation is given before we complete the...
Thu, 2 May, 2024 at 9:30 AM
Are all goods despatched on the day I order?
We will continue to try to get all orders processed on the day the order is placed, however we will aim to despatch your order from our warehouse within 3 w...
Thu, 2 May, 2024 at 9:30 AM
Stock & Availability
We try wherever possible to provide widest range of stock and availability for everyone. If a single size item is out of stock, it will disappear from The C...
Thu, 2 May, 2024 at 9:31 AM
Promotions
From time-to-time, The Celtic Store will run promotions on certain products. Most of the promotions are available in our physical stores and through the we...
Thu, 7 Mar, 2024 at 4:10 PM
What Can I Have Printed On My Shirt?
We offer a shirt printing service to our customers where we are happy to print the names of players (past and present) or family/given names on shirts order...
Thu, 7 Mar, 2024 at 4:16 PM
Refund Policy
We have a 28-day return policy, which means you have 28 days from the date you receive your order to send your item(s) back to us. To be eligible for a re...
Mon, 7 Apr, 2025 at 4:38 PM
Pre-order Items
Kits that are on pre-order will be sent according to the dispatch date specified on the product. These dates are clearly displayed on the product page. Ord...
Thu, 7 Mar, 2024 at 4:17 PM
Junior Retro Shirts Size Guide
MB – width across chest – 35cm, height from collar to waist 46cm LB – width across chest 40cm, height from collar to waist 50cm   Generally a MB would ...
Thu, 2 May, 2024 at 9:31 AM
Young Hoops Club
For information and updates regarding The Young Hoops Club, click here. If you have any queries, please contact The Young Hoops Club directly via email yhc...
Thu, 2 May, 2024 at 9:32 AM
I Have Not Received My Refund
If you have returned an item to our Returns Address, the return and refund should be processed by our Returns Team within 10 working days of it arriving ...
Thu, 2 May, 2024 at 9:32 AM